Front line staff excel in customer service

I have just had my shower room completely refitted and am delighted with the result. When I go in there I feel I am in a hotel!

The design service beforehand was excellent, as was the actual fitting. Carl (my fitter) couldn’t have been more kind and considerate; I know I am not an easy customer.

The work threw up some unexpected challenges because of the way this house was converted to flats ages ago, but Carl surmounted them. He worked extremely hard and remained cheerful. He also took all due care Covid - wise with distancing, sanitising etc, so I am glad I had the shower room done at this time despite reservations because of the pandemic.

Ms Harding, West Park, Leeds, West Yorkshire

Professional from start to finish. Good communication and COVID aware.

Mrs Rogers, Huddersfield, West Yorkshire

Very Happy and satisfied with all aspect of the purchase and installation - THANK YOU!

Albert Thomson, York, North Yorkshire

Well where to start. From the start the design of my beautiful, classy en-suite and bedroom by Julie is absolutely perfect. Then big shout out to Joe and Rob in charge of project installation. Checking out the plans and confirming everything and also progress along the way.

The guys who carried out my work Steve, Mick and the two electricians, then lastly the perfectionist Michael the decorator all professional, hardworking and more importantly trust worthy guys, which for me in my very sensitive situation right now was a massive help.

Can’t recommend these people and this company enough. I will definitely be using them again perhaps for a new kitchen next year. A massive thank you to you all for my dream haven.

Ms Kolat, Almondbury, Huddersfield, West Yorkshire

The highlight of 2020 so far! Our new wet room has really transformed our quality of life, especially for my son who has autism and a learning disability.

Richard, our fitter did a a great job. He was friendly, professional and extremely hard working and punctual. One day he arrived at 7:30 am! He explained the process with all the stages of the work well and was flexible in making adjustments.

The rest of the team were also helpful and ensured that the experience was as Covid-secure as possible, wearing masks and social distancing.

(October 2020)

Ms Wrenshaw, Horbury, Wakefield, West Yorkshire